Delivery Information & Returns Policy

Delivery & Returns
13.    Delivery
13.1    All Goods purchased through Our Site will normally be delivered within 30 calendar days after the date of Our Order Confirmation unless otherwise agreed or specified during the ordering process. You will have 14 days to return this from the date of delivery for a full refund. (Please see full description below)
13.2    We will not be responsible for delays that are outside of our reasonable control. If delivery is delayed for such a reason, We will inform you as soon as possible and will take steps to minimise the impact of the delay.
13.3    If there is a risk of a substantial delay to delivery, you may contact Us to end the Contract and will be refunded any sums paid for Goods that you have not received.

Return & Refund Policy Updated 23rd September 2021

Thanks for shopping at Bombki. If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. We will always normally refund as stated but we do have the right to refuse a refund due to certain reasons under British law.

Damaged Items 

Please note that you must report any damage to the item within 7 day of delivery, so please check your items as soon as possible. After this time it will be a discretionary decision by Bombki looking at all the facts presented. 

Refunds

Once we receive your item, we will check it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund (unless your item arrives damaged).

Contact Us

If you have any questions on how to return your item to us, contact us via the contact page.